Susan Shapiro

For the 172nd episode of Private Parts Unknown, host Courtney Kocak welcomes Susan Shapiro, author of The Forgiveness Tour: How to Find the Perfect Apology. In this episode, Susan Shapiro delves into her personal experience of betrayal by a close confidant who didn't apologize after the fact, sparking her journey to unravel the complexities of forgiveness and apologies, which can make or break our relationships. Susan shares insights from her research, including the four key elements of an effe...